TXTel for your customers
TXTel allows you to keep customers happy, not on hold. With TXTel, customers look forward to a personal call from your operators, rather than an irritating wait, or the frustration of an automated menu.

It avoids the need for expensive directory enquiry services, makes your company easier to find and deal with, and makes your marketing easier to respond to. TXTel lets you provide a customer-focused service that sets you apart from your competitors.

TXTel for your call centre operation
Handling large volumes of inbound calls without queues or expensive agents sitting idle can be a challenge. With the ‘customer journey’ becoming recognised as a key to profitability, it is a challenge you need to answer.

TXTel gives agents more time to answer calls and removes the need to overstaff.

TXTel for your marketing
TXTel allows you to drive responses from your marketing campaigns. With SMS increasingly becoming the channel of choice, TXTel provides an ideal response mechanism that can be used by consumers at home, at work and, importantly, on the move – making it ideal for all media, including outdoor and radio.